Privacy Policy

What This Policy Covers

This policy explains what Water Heater Water Damage Team collects from visitors to waterheaterleakwaterdamage.info and from callers to its phone number, and how that information is used. Visiting the website or placing a call means accepting the practices described here.

Information From Calls

A call can produce a record of the caller's phone number, the date, time and length of the call and a rough location tied to the number. Callers may also give a name, a city and a description of the damage, and calls may be recorded for quality review.

Callers should keep passwords, card numbers and government ID numbers out of the conversation. None of those details is needed to describe a leaking water heater.

Information From Website Visits

Hosting and analytics tools can log a visitor's IP address, browser type, device, the page that led to the website and the pages viewed. The website has no forms and does not ask for payment card numbers or other financial details.

How the Information Is Used

Water Heater Water Damage Team uses the information to handle calls, review call quality, learn which pages help visitors, prevent fraud and misuse and comply with the law.

Who Receives Information

The restoration company taking a job receives the caller's number, the general location and the description of the damage so it can respond. Vendors that run call handling, hosting and traffic analytics also process information for those functions.

Authorities receive information when a law, a court order or a safety concern requires it.

Cookies and Similar Tools

The website may use cookies and similar tools to count visits and load pages efficiently. Browser settings let a visitor block or delete cookies, and the pages keep working without them.

Retention, Safeguards and Choices

Call and visit records are kept only as long as the purposes above or the law call for, and reasonable safeguards protect them. No method of storing or sending data online is completely secure.

Depending on state law, a person can ask what information is held about them, ask for corrections or ask for deletion. Contact contact@waterheaterleakwaterdamage.info or call (888) 532-8921. The website is meant for adults handling a household emergency and does not knowingly collect data from children under 13. A revised policy takes effect when it is posted.