Who Should You Call for a Water Heater Leak?
Call two trades. A plumber stops the source and repairs or replaces the heater, and a water damage crew pumps out the water and dries the structure. Call (888) 532-8921 for the crew at any hour, and call the gas utility first if there is any gas smell.
Call the Water Damage Crew for the Water
The crew handles everything the water touched. It pumps out standing water, maps the moisture with a thermal camera and a meter, removes materials that cannot dry and runs air movers and dehumidifiers until the readings pass.
A water damage crew does not repair the heater. It does not touch gas lines or replace parts. It works on the floor, the walls, the insulation and the ceiling below.
Dial (888) 532-8921 any hour of the day or night. Water Heater Water Damage Team puts a local crew on the job around the clock, and the sooner the call, the less water reaches the framing.
- Extraction of standing water
- Moisture mapping behind walls and under floors
- Removal of soaked materials
- Drying with daily readings and records
Water Heater Leak Services That Fit This Question
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Attic Water Heater Leak Water Damage
A leaking attic tank soaks the platform and the ceiling below, so the crew works both levels.
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Tankless Water Heater Leak Water Damage
A drip from a wall-hung unit runs down the wall, so the crew dries the wall and floor.
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Water Heater Relief Valve Leak Water Damage
Relief valve pipe water soaks the floor beside the heater, so the crew extracts and dries it.
Call the Plumber for the Heater
The plumber works on the tank, the valves and the connections. That covers the cause of the leak, the repair or replacement of the heater and any fix to the supply pipes or the relief valve.
A plumber also checks pressure and the pan drain, which help explain why the heater leaked. Those findings belong to the plumber and the insurer, not the drying crew.
Call the plumber and the crew at the same time. The plumber's work and the dry-out happen in different parts of the loss, and neither one has to wait.
- Heater repair or replacement
- Relief valve and supply connections
- Water pressure checks
- Gas line work on gas units, by a qualified trade
Other Calls Worth Making
A gas smell comes first. Leave the house and call the gas utility or 911 from outside. An electrician or the power utility handles wet wiring, a tripped panel or anything that looks scorched.
In a condo or rental, the property manager or the association should hear about the leak right away. Water can reach neighbors, and the building often controls access and the shared shutoff valves.
The insurance company hears about the loss too. Reporting promptly keeps the claim moving, while the crew's photos and readings fill in the drying side of the file.
- Gas utility or 911 for any gas odor
- An electrician for wet or damaged wiring
- Property manager or association in a condo or rental
- The insurance company to report the loss
Make the Calls in a Smart Order
Safety first, then the water. Handle gas or electrical danger, close the cold-water valve, then call the crew and the plumber. Photographs fit in while waiting.
Start with (888) 532-8921 if nothing else is urgent. A local crew can begin the pump-out and the dry-out while the plumber works, and the home starts recovering sooner.
- Gas or electrical danger first
- Close the cold-water valve
- Call the crew and the plumber
- Report the loss to the insurer
Stop the spread: call today (888) 532-8921
More Water Heater Leak Questions
Who Should You Call for a Water Heater Leak: More Answers
Can one company do both the plumbing and the drying?
Some businesses offer both, but they are separate trades. The crew that responds to a call to (888) 532-8921 handles the water damage side only, so the plumber comes from a plumbing company.
Should the plumber arrive before the crew?
Not necessarily. Once the cold valve is shut and the area is safe, the crew can pump and dry while the plumber works on the heater.
Who handles a leak in a rented home?
The landlord or property manager usually owns the heater, so they hire the plumber. Tell them right away, and photograph any wet belongings for a renters policy.
What if the leak happens at night?
Call anyway. Crews work around the clock, and a night leak soaks the floor just as a daytime one does. Waiting until morning lets the water spread.
Water damage gets worse by the hour. Call now to get water heater leak water damage started, 24/7.